Fees that are Easy to Understand

We are dedicated to making the smiONE Card fees easy to understand so you can decide if this card works for you.

You are responsible for keeping track of your Card Account available balance. Merchants generally will not be able to determine your available balance. It’s important to know your available balance before making any transaction. You may obtain information about the amount of money you have remaining in your Card Account by calling 1-855-502-2159. This information, along with a sixty (60) day history of Card Account transactions, is also available online at www.smionecard.com. You also have a right to obtain a sixty (60) day written history of Card Account transactions by calling 1-855-502-2159 or by writing us at smiONE Card Customer Service, PO Box 2489, Carrollton, GA 30112. However, there is a fee for this service. You will not automatically receive paper statements.

Purchase Fee

$3.00 for each additional Card

Monthly Account Maintenance Fee

$3.00 per month

Domestic Signature Transaction NSF Declined Fee

$0.50 per decline

Domestic PIN Transaction NSF Declined Fee

$0.50 per decline

International Signature Transaction NSF Declined Fee

$0.50 per decline

International PIN Transaction NSF Declined Fee

$0.50 per decline

Domestic ATM Withdrawal Fee

$1.50 per transaction

Domestic ATM Balance Inquiry Fee

$0.75 per transaction

Domestic ATM NSF Declined Fee

$0.50 per transaction

International ATM Withdrawal Fee

$2.00 per transaction

International ATM Balance Inquiry Fee

$1.00 per transaction

International ATM Declined Fee

$0.50 per transaction

Over the Counter Cash Withdrawal Fee

$1.50 per transaction

Currency Conversion Fee

2% per transaction

Live Agent Customer Service Fee

$1.00 per live agent call

Replacement Card Issuance Fee

$3.00 per each Card

Expedited Card Replacement

$25.00 per request

Close Account; Request Check Fee

$15.00 per request

Bill Payment Fee - Electronic

$0.75 per transaction

Bill Payment Fee - Paper Check

$0.75 per transaction


 
 

 

The smiONE™ Visa Prepaid Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc.

The Bancorp Bank; Member FDIC.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver's license or other identifying documents.

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